Updated: 26/10/2025
Controller: Danielle Goodlake, trading as Creative Celebration Pod
Contact / Data protection enquiries: info@creativecelebrationpod.co.uk.
1. What this policy covers
This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and how you can exercise your rights. It covers data collected through this website (orders, account creation, enquiries, cookies, and automated logs).
2. Personal data we collect
We may collect and process:
From you (provided directly):
– Name, email address, telephone number (for orders, igloo hire enquiries, account registration).
– Delivery/billing address and order details (for purchases and igloo dome hire).
– Hire preferences (for igloo dome hire setup, such as preferred date, time, and location).
– Enquiry/form submissions (Forminator) including any attachments you upload.
Automatically:
– IP address, device and browser information, cookies and similar identifiers, and analytics data (through CookieYes / Google Site Kit / Jetpack / Google Analytics).
Payment data:
– We do not store full payment card numbers on our servers. Payment processing is handled by Stripe.
Security & anti-fraud:
– Security logs and threat data may be collected by plugins (Wordfence, WP Armour) to protect the site.
3. How we use your data
We use personal data for:
– To perform the contract: process orders, igloo dome hire bookings, deliveries, and payments.
– To comply with a legal obligation: keep financial records for tax and accounting.
– With your consent: marketing emails, non-essential cookies, analytics.
– Legitimate interests: fraud prevention, site security, improving our website and services.
– To respond to enquiries: data entered in contact forms or Forminator forms.
4. Who we share data with
We share data only as needed with trusted service providers:
– Stripe — payment processing.
– WooCommerce / WordPress hosting & plugins — order and booking management.
– Forminator — stores form submissions in your WordPress database.
– Analytics & advertising: Google (via Site Kit), Jetpack.
– Security services: Wordfence, WP Armour.
– Legal obligations: when required by law.
5. International transfers
Some processors (Stripe, Google) may transfer or store data outside the UK/EEA under approved safeguards.
6. Cookies & tracking
We use cookies for functionality, security, analytics, and marketing. Non-essential cookies are only placed with consent via CookieYes.
7. How long we retain your data
We keep personal data only as long as needed or required by law. Example retention periods:
– Orders and igloo dome hire records: up to 6 years (for accounting/legal reasons).
– Contact form submissions: until query resolved.
– Logs/security data: 30–90 days.
8. Your rights
You have the right to access, correct, delete, restrict, or object to processing of your data, and withdraw consent. Contact info@creativecelebrationpod.co.uk to exercise your rights.
9. Marketing communications
We send marketing emails only if you opt in. You can unsubscribe anytime.
10. Security
We use HTTPS, secure hosting, updated plugins, and restricted admin access. If a data breach occurs, we will follow legal notification requirements.
11. Children
Our services are not directed at children under 16. If collected in error, we delete it.
12. Changes to this policy
We may update this policy; see the updated date for the latest version.
13. Contact
Questions or data requests: info@creativecelebrationpod.co.uk